5 Must-Ask Questions For Choosing A Packaging Supplier - Fulfillrite

Packaging is becoming an increasingly common and high-demand utility for businesses around the world. For an e-commerce business, the first direct touchpoint that your brand has with your customer is when they receive the package and unbox it. Studies related to the psychology of shopping show that, “packaging plays a major, if not dominant, role in purchasing decisions.”

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Providing a fulfilling packaging experience to your customer still remains a relatively under-utilized marketing opportunity and if used properly, it can have a huge impact on positively affecting the sales of your product.

Investing in a good packaging supplier is the first step. This decision can have a tremendously positive effect on your sales as well as revenue. But making this selection can be a daunting task as various factors come into play here.

We have made this job easier for you by answering 5 important questions for selecting the right packaging supplier for your business.

1. Do they offer custom packaging?

Custom packaging is a leading industry trend in and it is here to stay. By incorporating custom packaging, you are enhancing your brand’s value by multifold. Through customized packaging, you can build an everlasting connection with your customers by ensuring that they have an unforgettable unboxing experience.

Custom packaging strengthens your company’s branding. When your product’s package has your company’s trademark color, design, and logo, your brand creates a stronger identity, and customers develop a great brand affinity. This can ultimately increase sales and revenue for your company.

What takes the cake in customized packaging is that it makes room for innovation and creativity that allows your brand to apply a personalized touch to your packages. These personalized touches enable your brand to establish an emotional connection with your customer and make them feel valued, when they unbox the product. That is why it is imperative that when you select a packaging company, ensure that they provide custom packaging services.

2. What quality of packaging products do they use?

The quality of the packaging is as important as the product itself. If the packaging is made of lower quality material, your product is more likely to get damaged during the shipping process.

It is necessary to make an informed choice when it comes to selecting shipping materials. Ensuring that the material is safe enough and ensures an effortless unboxing process with minimal waste is also essential.

There are three main types of packaging:

• Corrugated boxes
• Chipboard and paperboard boxes
• Polybags

To choose the best packaging for your business, it is crucial that you pin down and select the optimum packaging material that suits your particular product the best and then check if the packaging supplier you select offers that or not. Packaging can be very unique for different kinds of products that is why it is essential to know what kind works best for your product before making a decision.

3. Do they use sustainable and environmentally friendly products?

The sustainability of your packaging is just as important as what is inside the package.  According to a recent survey on sustainable products and packaging, 80% of participants said they felt it was “important or extremely important” for companies to design environmentally conscious products.

As consumers are getting conscious about their carbon footprint, they are more like to support brands that share their values. At Arka, we are cognizant of this reality and our focus is on sustainably. We ensure environmentally friendly packaging through:

• Using sustainable packaging that can be repurposed
• Shipping items in bulk
• Offering carbon-neutral shipping by offsetting emissions
• Recycling on behalf of our suppliers and offer shipping-friendly items
• Reducing the size of your packaging
• Using compostable mailers
• Working with wholesalers to reduce individual shipments and limit return shipping
• Offering a returns program for your empty product containers

4. What is their pricing like?

Pricing is very important. Especially if you are on a budget. Look for packaging companies that provide the best offers. See if they sell in large or bulk quantities. Instead of using standardized box sizes, evaluate the sizes of your products, and ensure that the company you are selecting offers boxes of different sizes. This way, you won’t have to pay for the dimensional volume rate.

Furthermore, another great trick to save money on the packaging is by using custom stickers or custom tapes that have your company’s logo or trademark design printed on them.

Check if the company which you have selected offers these services. This way, you will be able to keep your costs low while also providing your customers with a great packaging experience that they deserve.

5. How is their customer service?

Good customer service is critical across all industries but when it comes to selecting the right packaging supplier, it is vital that you go with a company that has good customer service. If there is a shipment that is lost or an order that has to be refunded, a smart and skilled customer representative will cater to your company’s packaging needs instantaneously.

It is always a great idea to do a thorough background check of the kind of customer service that the packaging supplier that you are selecting offers and then make the decision based on that.

Conclusion

Packaging has numerous benefits for your company, your customers, and even for the environment, as light packaging reduces the carbon footprint. That is why if you already haven’t selected a packaging supplier, now is a great time to start and these helpful tips will make your decision-making process easier.

Yes they are, if the front flap is removed. The magnets are not recyclable and will need to be disposed of separately. 

We 100% support recycling efforts, but also strongly believe in reuse instead of recycling. The recycling process uses energy and some waste and only by reusing boxes can we truly reduce our environmental impact.  Here at GBM, we are committed to doing our part to save the environment and believe the best way to help the environment is to not throw anything away. 

Our high quality gift boxes will last a lifetime and can be used for many purposes other than gifting.

Visit our Sustainability - Our Mission page.

Yes they are, if the front flap is removed. The magnets are not recyclable and will need to be disposed of separately. 

We 100% support recycling efforts, but also strongly believe in reuse instead of recycling. The recycling process uses energy and some waste and only by reusing boxes can we truly reduce our environmental impact.  Here at GBM, we are committed to doing our part to save the environment and believe the best way to help the environment is to not throw anything away. 

Our high quality gift boxes will last a lifetime and can be used for many purposes other than gifting.

Visit our Sustainability - Our Mission page.

Our gift boxes ship flat and are easy to assemble. Remove the double sided sticky corners and press firmly. The boxes are closed with a magnetic closure located in the flap and on the front of the boxes, fold the flap back and forth a few times to help with the rigidity and help the magnets stick together. 

Please see videos below and visit our YouTube channel for tips and tricks.

Our gift boxes ship flat and are easy to assemble. Remove the double sided sticky corners and press firmly. The boxes are closed with a magnetic closure located in the flap and on the front of the boxes, fold the flap back and forth a few times to help with the rigidity and help the magnets stick together. 

Please see videos below and visit our YouTube channel for tips and tricks.

We use top quality, double side adhesive tape. If you are having trouble please try the following:

1. Make sure to reveal the sticky substance by removing the white tape.

2. Ensure that you are rubbing/pressing firmly for full adhesion on all corners. 

3. Do not over stuff the boxes!

4. Cold and hot weather can affect the glue and make it more brittle. Make sure boxes are stored at room temperature. 

If you're still experiencing problems, this could be due to shipping temperature changes, storage and many other factors. We do have replacement 3M double sided adhesive tape that we can send you free of charge. 

In the unlikely event this doesn't solve the problem - please contact us within 30 days for replacement, refund or credit towards your next order. 

We use top quality, double side adhesive tape. If you are having trouble please try the following:

1. Make sure to reveal the sticky substance by removing the white tape.

2. Ensure that you are rubbing/pressing firmly for full adhesion on all corners. 

3. Do not over stuff the boxes!

4. Cold and hot weather can affect the glue and make it more brittle. Make sure boxes are stored at room temperature. 

If you're still experiencing problems, this could be due to shipping temperature changes, storage and many other factors. We do have replacement 3M double sided adhesive tape that we can send you free of charge. 

In the unlikely event this doesn't solve the problem - please contact us within 30 days for replacement, refund or credit towards your next order. 

Magnets like being together. Our boxes use very strong magnets and you should not experience any problems.

Because our boxes are folded flat the magnets may take a bit to get used to each other once assembled.

Try bending the top flap up and down carefully as not to tear the box.

Magnetic force will be stronger after the box has been closed for several hours.

Do not over fill the boxes as the pressure will force the magnets apart. 

Ensure that magnets are lined up together.

They can also be affected by cold and hot weather. 

Please see below video for easy box assembly, tips and tricks.

In the rare instance that the above steps do not work, contact us  and we will work with you to remedy the issue. 

Magnets like being together. Our boxes use very strong magnets and you should not experience any problems.

Because our boxes are folded flat the magnets may take a bit to get used to each other once assembled.

Try bending the top flap up and down carefully as not to tear the box.

Magnetic force will be stronger after the box has been closed for several hours.

Do not over fill the boxes as the pressure will force the magnets apart. 

Ensure that magnets are lined up together.

They can also be affected by cold and hot weather. 

Please see below video for easy box assembly, tips and tricks.

In the rare instance that the above steps do not work, contact us  and we will work with you to remedy the issue. 

Yes, you can pick up  your order from our studio located in Dallas, Texas. Orders will be ready for pickup in 1-2  days (let us know if you're in a rush and need it sooner). Please contact us before you place your order to set up a pickup time.

We are wholesale only and not open to the public with normal business hours. 

Yes, you can pick up  your order from our studio located in Dallas, Texas. Orders will be ready for pickup in 1-2  days (let us know if you're in a rush and need it sooner). Please contact us before you place your order to set up a pickup time.

Dongdian are exported all over the world and different industries with quality first. Our belief is to provide our customers with more and better high value-added products. Let's create a better future together.

We are wholesale only and not open to the public with normal business hours. 

We hope that you are happy with your purchase, but if for any reason you need to return your gift boxes we are here to help. 

At your cost you may return unopened items within 30 days of delivery for a full refund. Boxes must arrive unopened and unused and arrive at our receiving warehouse in good condition.

Shipping fees are non-refundable.  Please allow up to 2 weeks for refund to process. In the event that you receive damaged goods, we will cover the cost of return shipping or more likely credit you the value depending on the issue.

Samples are non-refundable unless damaged (please see sample return policy). Please check your boxes carefully, we cannot refund boxes due to quality issues after they have been used.

Please note that box colors do vary depending on the dye lots and the color represented may not be exact every time. Keep in mind that colors also vary depending on your color profile on your display. 

We hope that you are happy with your purchase, but if for any reason you need to return your gift boxes we are here to help. 

At your cost you may return unopened items within 30 days of delivery for a full refund. Boxes must arrive unopened and unused and arrive at our receiving warehouse in good condition.

Shipping fees are non-refundable.  Please allow up to 2 weeks for refund to process. In the event that you receive damaged goods, we will cover the cost of return shipping or more likely credit you the value depending on the issue.

Samples are non-refundable unless damaged (please see sample return policy). Please check your boxes carefully, we cannot refund boxes due to quality issues after they have been used.

Please note that box colors do vary depending on the dye lots and the color represented may not be exact every time. Keep in mind that colors also vary depending on your color profile on your display. 

Orders for items that are in stock will be shipped in 1-2  business days, excluding holidays (please allow extra time for large orders).  Shipping times and rates vary depending on the size of your order and your location. We ship via FedEx and UPS ground, if you are in a rush please use expedited shipping at checkout.  If you place your order on Friday after 12 noon (CT - Dallas) your order will be shipped on the following Monday. 

Orders for items that are in stock will be shipped in 1-2  business days, excluding holidays (please allow extra time for large orders).  Shipping times and rates vary depending on the size of your order and your location. We ship via FedEx and UPS ground, if you are in a rush please use expedited shipping at checkout.  If you place your order on Friday after 12 noon (CT - Dallas) your order will be shipped on the following Monday. 

We quality-check our boxes carefully before they leave our warehouse, but unfortunately damages are unavoidable from time to time during shipping. In the event your boxes arrive damaged we will either send you replacement boxes, or credit you the value depending on the issue. We will ask that you please take photographs of the damaged shipping box as well as the damaged gift boxes so that we may start a a claim with the shipping company. Contact us if you have questions or an issue with a damaged shipment.

We quality-check our boxes carefully before they leave our warehouse, but unfortunately damages are unavoidable from time to time during shipping. In the event your boxes arrive damaged we will either send you replacement boxes, or credit you the value depending on the issue. We will ask that you please take photographs of the damaged shipping box as well as the damaged gift boxes so that we may start a a claim with the shipping company. Contact us if you have questions or an issue with a damaged shipment.

Simply fill out the form on our custom printing page to get started, and we'll help you with your boxes and print order. We will check our inventory and reserve your boxes for you. Please do not order boxes online from our website that are for print, we will set up an invoice for you to be paid via with a link. This will include  gift boxes, set up fees and print.

Simply fill out the form on our custom printing page to get started, and we'll help you with your boxes and print order. We will check our inventory and reserve your boxes for you. Please do not order boxes online from our website that are for print, we will set up an invoice for you to be paid via with a link. This will include  gift boxes, set up fees and print.

Vector format files work best, our preferred formats are .EPS, .AI, PDF, and .SVG files. 

Raster files, such as PNGs and JPEGs (images), are not scalable and may result in blurred output when printed. If your artwork is in one of these formats, we’re happy to evaluate it for print compatibility*. Print quality will depend on the file’s resolution and the size of the intended print.

Designs created in Canva are often image-based and may not be scalable. If you used Canva, let us know—we’re happy to review the file for print readiness*.

*If files need any modifications there may be additional design fees.

See the difference in files. See Vector vs Raster Guide - PDF

Vector format files work best, our preferred formats are .EPS, .AI, PDF, and .SVG files. 

Raster files, such as PNGs and JPEGs (images), are not scalable and may result in blurred output when printed. If your artwork is in one of these formats, we’re happy to evaluate it for print compatibility*. Print quality will depend on the file’s resolution and the size of the intended print.

Designs created in Canva are often image-based and may not be scalable. If you used Canva, let us know—we’re happy to review the file for print readiness*.

*If files need any modifications there may be additional design fees.

See the difference in files. See Vector vs Raster Guide - PDF

Absolutely, that is what we do best,  When you us your logo and desired box size give us an idea of where you would like the logo and size. We will offer advise and suggestions based on the 's of boxes that we have printed. We will go over all the design concepts in your initial consultation and work with you until we get it just right.  

Absolutely, that is what we do best,  When you us your logo and desired box size give us an idea of where you would like the logo and size. We will offer advise and suggestions based on the 's of boxes that we have printed. We will go over all the design concepts in your initial consultation and work with you until we get it just right.  

Our design capabilities involve receiving a print ready format for final approval and mock up. If your source graphics are in vector format we can help you with sizing and placement of your design.  If you do not have a completed high resolution logo or message we are  also here to help. We have a graphic designer on staff that can tweak your existing design and help with font (please contact us for design quote). 

We do not create custom logos

Our design capabilities involve receiving a print ready format for final approval and mock up. If your source graphics are in vector format we can help you with sizing and placement of your design.  If you do not have a completed high resolution logo or message we are  also here to help. We have a graphic designer on staff that can tweak your existing design and help with font (please contact us for design quote). 

We do not create custom logos

Yes, absolutely! A digital mock up will be provided for your approval, but if you prefer a printed sample we can set that up for you. 

Printed samples are subject to all set up fees and will later be waived upon final order.

Printed samples and fees are non refundable, we will work with you one on one to modify any changes that are needed before your final order.

Yes, absolutely! A digital mock up will be provided for your approval, but if you prefer a printed sample we can set that up for you. 

Printed samples are subject to all set up fees and will later be waived upon final order.

Printed samples and fees are non refundable, we will work with you one on one to modify any changes that are needed before your final order.

The total process, from consultation to production is approximately 5-10 business days. Additional time may be needed depending on the complexity of your order. This timeframe does not include shipping.

During busy times, especially October through December lead times may be longer. 

Have a tight deadline? We’re here to help—ask about our rush options.

We ship from Dallas, Texas, using UPS or FedEx Ground, with delivery in 3–5+ business days. For time-sensitive orders, we strongly recommend upgrading to 2-Day Air or Overnight shipping.

If you prefer to use your own shipping account, just let us know.

The total process, from consultation to production is approximately 5-10 business days. Additional time may be needed depending on the complexity of your order. This timeframe does not include shipping.

During busy times, especially October through December lead times may be longer. 

Have a tight deadline? We’re here to help—ask about our rush options.

We ship from Dallas, Texas, using UPS or FedEx Ground, with delivery in 3–5+ business days. For time-sensitive orders, we strongly recommend upgrading to 2-Day Air or Overnight shipping.

If you prefer to use your own shipping account, just let us know.

ORIGINATION SET UP FEES -

UV PRINT AND HOT FOIL STAMPING OR DIGITAL FOIL - $50.00 per file. This is a one-time charge, and we'll save your file. If you reorder boxes with the same file, we won't charge the fee again.

We require a setup fee for each printing area (see graphic below).

PRINT FEES -

UV PRINT - from $4.00 to $6.00 per area, per box (depending on print color, technique and size of logo). 

HOT FOIL STAMPING OR DIGITAL FOIL - from $3.00 to $5.00 per area, per box (depending on size of logo).  

Print fees above are for print only and do not include the price of the magnetic gift box. 

Pricing depend greatly on the techniques required to bring your design to life. These details will be reviewed and discussed during your initial consultation to ensure the best options for your project.

ORIGINATION SET UP FEES -

UV PRINT AND HOT FOIL STAMPING OR DIGITAL FOIL - $50.00 per file. This is a one-time charge, and we'll save your file. If you reorder boxes with the same file, we won't charge the fee again.

We require a setup fee for each printing area (see graphic below).

PRINT FEES -

UV PRINT - from $4.00 to $6.00 per area, per box (depending on print color, technique and size of logo). 

HOT FOIL STAMPING OR DIGITAL FOIL - from $3.00 to $5.00 per area, per box (depending on size of logo).  

Print fees above are for print only and do not include the price of the magnetic gift box. 

Pricing depend greatly on the techniques required to bring your design to life. These details will be reviewed and discussed during your initial consultation to ensure the best options for your project.

We will work with you one on one to perfect your design.  We do a 10 point check on all of our printed boxes to make sure they print and arrive 100%. Once you approve and sign off on the design and boxes are put into print production we cannot offer a refund. If boxes arrive damaged due to shipping we will be happy to reprint the damaged boxes for you. 

We will work with you one on one to perfect your design.  We do a 10 point check on all of our printed boxes to make sure they print and arrive 100%. Once you approve and sign off on the design and boxes are put into print production we cannot offer a refund. If boxes arrive damaged due to shipping we will be happy to reprint the damaged boxes for you. 

If you want to learn more, please visit our website custom printed gift boxes wholesale.